System Support Services & Maintenance in Kolkata

System Support

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System Support Services means those activities or services provided to or on behalf of a person or company in the areas of assistance mutually agreed upon and property maintenance as well. Effective use of these services allows a person, a client or a user to operate in a least restrictive environment. This service includes supports, or facilitates the smooth and efficient execution of various programs and operations of a computer, utility programs, database management systems, and performance statistics software.

Support, Maintenance and Servicing

Investing in infrastructure is easy but keeping it snags-free requires expertise. We have a special team to keep your computers, printers and similar hardware ship-shape. Our special team will set up and efficiently service the hardware. Our maintenance services include both hardware maintenance and support services, which we also do for network and software-related needs. These are preventive and remedial services that physically repair or optimize hardware, software or network, including basic installation, contract maintenance and per-incident repair.

Networking Optimization & Maintenance

Whether you need a secured wireless network for your office, a VPN (virtual private network), or secure remote access to your network while you are on the move, we bring you all the solutions you need. By clubbing your networking needs with the best Engineers in our team, we will partner with you to determine your business and communication needs for the coming years. From tailor-made solutions for your network to designing a completely new one, our range is as vast as it can be. There is always a need for dynamism and innovations in terms of solutions and services. We offer you that single window of solutions.

Software Installation & Arrangement

Computers have become faster and more user-friendly, the software you need to get your work done has become updated and more complex. So, whenever you need to install new software or work on already-installed software, or for that matter any other software-related queries you may have, our team of technicians will promptly respond. We ensure the correct software is installed and all licenses are available & you use it without worrying about outdated or illegal software. Servicing is a performing art & we believe we have mastered it.

Telecommunication Setup & Maintenance

The SOLCTECH Engineering team provides services for complete end-to-end processes when it comes to deploying your telecommunication network, whether you need to launch a new network or whether you are expanding your existing network or tweaking your current network in step with your needs. Our team will ensure that you stay connected no matter what – you will be on air without a hitch and the and the entire process will be within your budget as we keep your conveniences high on the list of our priorities.

Data Upload & Back-up

We understand that any delay in data uploading can create stumbling blocks for an organization. That is exactly what we never allow. At the same time, our team will automatically create backups of all available data to avoid their loss in the event of some technical glitches that may not be in our hands. We are here to help you transform your IT infrastructure with the best agile cloud data backup solutions for private, hybrid, and multi-cloud environments. On behalf of you, our team will create a secure infrastructure that optimizes cyber resilience in order to ensure your organization has a path to recovery from any unfortunate destructive cyber-attacks.

Automated attendance marking

Biometric attendance is the norm these days. In this area, too, we can help you by setting up a biometric attendance system, followed by efficient maintenance of the system, in order to ensure proper attendance marking through automation. Any organization, either large or small, requires an attendance tracking system that invariably calls for effective maintenance. It is essential for the management of an organization to keep records of the attendance of each employee to deal with discrepancies and variations within the organization.

Safety and Security

This, of course, is a need rather than a fancy these days. We have in our team people who are experts on setting up CCTV surveillance systems and their consequent maintenance so that safety and security are not compromised. No premises are completely invulnerable to untoward activity and, therefore, a crucial element that all business should invest in is an effective CCTV system. Our team will set up a network of cameras in strategic positions to ensure general and commercial safety of office buildings as well as the personal safety of the staff, both of which are invaluable to an employer.